Contact Us

Attention please: to receive better and faster support, please make sure to:

• Always write your full name (including middle initial), address and transaction number (if you have already purchased our products).
• Include all previous correspondence when replying to our e-mails.
• Not use multiple e-mail addresses in communication with us.
  

Software questions e-mail to: 
Unsigned e-mails may be delayed in answering or even without answer.

Stock designs questions e-mail to: 
Unsigned e-mails may be delayed in answering or even without answer.

 
If you didn't receive an answer from us within one working day, please check:

1. if your mailbox is full and is not receiving e-mails.

2. if you have written correctly your return address.

3. if anti-virus barrier, anti-spam filter, e-mail attachments filter or another barrier applied by your ISP blocks receiving of normal e-mails. 

If your mail was not sent because our ISP denied relaying with your ISP (your ISP is on the black list of the spam senders), please do following:

1. ask your ISP to be removed from the black list of the spam senders

2. try to send your mail to