If you are not satisfied with purchased Embird, we provide a 30 day money-back guarantee on Embird program and its plug-ins.
To initiate refund procedure please contact our support within 30 days from your purchase at e m b i r d @ e m b i r d . n e t. Support person will help you to deactivate your purchased Embird software.
Embird software is a digital product. If refund is requested for a digital product, there is no physical purchased item to be returned. Therefore, we ask customer to deactivate purchased copy of Embird software instead.
Refund is issued within 10 business days after successful deactivation of your purchased Embird software programs. Deactivation usually takes 2 or 3 business days.
Refund is performed in the same form as payment used, i.e. PayPal, credit or debit card transaction.
Your purchase of Embird software is a digital product and it is deemed used after activation. This fact does not affect the refund sum.
Customers from European Union only: Value Added Tax (VAT) is charged on purchases from European Union countries.